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If you qualify, our typical reduction in cost is for 50% the cost of the program. If you require further assistance, please reach out as we will be willing to work with you.
If you meet the criteria for free or reduced lunch prices in the schools, you will qualify for scholarships for any program through Westborough Recreation. If you do not meet the threshold for reduced lunch prices, please feel free to fill out the form anyways, as we are willing to work things through on a case-by-case basis.
Credits do not expire and can be used at any time. If you’re having any issues applying credit to something you’re registering for, please call our office for assistance.
An account credit can be used on any program you would register for through westbororec.com. And for anyone in your household account. For example, if you canceled basketball for your daughter Sally and received a credit. You can use that credit to register your son Dave for chess.
Receiving a refund check can take anywhere from 1 to 3 weeks depending upon when in the week the request is made. There may be additional delays in the postal service, however, you can always request that the check is held in the office for you to pick it up from our office.
Unfortunately, due to the need for refunds to be processed by more than just our department, we are only able to send refunds via check in the mail.
If you request a refund by giving us at least one week’s notice, we are able to provide a 100% refund or credit to your account. If you request a refund after a program has started, we will need to work with our vendors in order to determine a possible refund amount. In programs run by the Recreation Department itself, we typically prorate a refund for the sessions remaining in the program.
No. you should contact the school department.
No, the Recreation Department at this time does not have any indoor space to rent.
No. Playground are public spaces that cannot be rented.
Our Recreation Commission has a policy that any group renting field space must be made up of at least 75 percent of Westborough residents. Special requests can be made. This would require coming before the Recreation Commission, please contact us and we can give your more information.
Our fields are open typically from April to October. The Recreation Commission voted on a fields policy, which outlines a prioritization list for field rental requests. Our fields are busy during the open season with various youth sports organizations. Please contact us directly if you are interested in renting space to provide us with additional information. Once we understand your needs we can work with you.
Not at this time.
Yes! We hold small group swim lessons over 3 sessions during the summer. These sessions are held over 2 weeks and consist of 8 days of swimming, typically Monday through Thursday. Various levels are available. Our swim lessons are usually available for registration when our Spring/Summer registration opens
More than likely, yes! We are always looking for staff to work at the beach. A lifeguard certification is required. Westborough Tennis and Swim often holds certification classes.
Yes. Your guest(s), will be subject the daily walk in rate.
Six people are allowed on your family season pass. Please contact us if your family exceeds six people, we are happy to work with you.
The beach is open to Westborough and Northborough residents to purchase season and day passes, either online before the season starts or at the gate. We offer limited passes to Southborough and Shrewsbury. Those should be purchased in the respective towns Recreation Departments.
Great question! Our staff at the beach are all typically high school and college-aged kids and sometimes teachers. Our staff has to get back to school and their full-time work so we do not have the appropriate staff to cover opening the beach.
Typically the middle of June we open the beach for weekend use and we open full time (Monday through Sunday, 11 am to 5 pm), starting on the last day of school. We are open until the second week in August.
Please email us with specifics on what you are interested in offering. Someone from our team will reach out with next steps. If you are the person who is planning to run the program, it typically requires you to fill out a W-9, along with a certificate of insurance naming the Town of Westborough as additionally insured.
Yes! Our financial assistance form is on our website.
You will receive a confirmation email/ invoice immediately after registering for your programs. Most of the pertinent information for each program is located under the program on our website. For most of our programs, you will not get any additional communication. Please feel free to reach out to us if you have any particular questions.
Email the Recreation Department or contact us via phone at 508-366-3066 so that we can change it for you.
First, you must make an online account with us. If you hover over the blue “Account” tab, you will see a drop down for “Create Account”. Fill in the appropriate info, and then you will be able to register for programs!
The Board of Assessors is responsible for determining the fair market value of all property located within the Town. There are three principal types of local taxes administered by the Board: real estate, personal property, and motor vehicle excise. The Board is also responsible for the administration of all laws relative to local taxation as outlined in the General Laws of Massachusetts, and is supervised in the administration of these laws by the Department of Revenue’s Division of Local Services. Additionally, the Board of Assessors is responsible for compiling and submitting all data required for setting the tax rate on an annual basis to the Department of Revenue for approval on an annual basis.
The Assessing Department does not raise or lower taxes. The amount of taxes charged is determined by the amount of tax dollars, or tax levy, required to cover the cost of local services. The tax levy is determined by the Town’s spending, which is determined by the voters at Town Meeting. While the Assessing Department is responsible for determining each person’s share of the levy, they have no control over an individual’s tax bill.
Assessed values for Fiscal 2022 are as of January 1st, 2021. They are based upon the calendar 2020 sales of similar properties. The property that sold in your neighborhood last month is not considered in the current assessments. Unlike a "Fee Appraisal" for a mortgage, Assessor's utilize "Mass Appraisal". Assessors analyze an entire year's sales, looking at assessment to sales ratios and different property characteristics. The analysis compares similar properties using factors such as size, location, style, age, quality and condition. Utilizing a CAMA (Computer Assisted Mass Appraisal) system, they apply this analysis equitably across all the properties in Town. The effectiveness of this relies on accurate data to evaluate that people paid X for Y.
Valuation in Massachusetts is based on "full and fair cash value", or the amount a willing buyer would pay a willing seller on the open market. Determining the "full and fair cash value" involves reviewing the sales of similar properties (the market approach to value), what the property would cost today to replace (the cost approach to value), and for income-producing properties, a knowledge of current economic conditions such as rental and vacancy rates, current interest rates, and the rate of return a potential purchaser can expect to receive on their investment (the income approach to value). The Assessor does not create value. Rather, he/she has the responsibility to discover and reflect the changes that are occurring in the marketplace.
In the Town of Westborough, for new construction, or properties that have permit activity due to additions, pools, or any type of improvement to the property, the assessment is based upon the status of the property as of July 1st of any given year.
You have no legal obligation to allow the Assessor to inspect your property unless you apply for an abatement of your property tax. However, for the Assessor to properly perform their duty of applying fair and equitable values to all properties within the community it is imperative that the data they have on each property is accurate. For this reason, the taxpayers’ cooperation with the inspection process is very important and greatly appreciated by the Assessor.
The Fiscal Year begins on July 1st and runs until June 30th. The first two tax bills received on July 1st and October 1st are preliminary tax bills based upon the prior year's values and tax rate. The new Fiscal Year's assessments are set in the fall, the community determines if there will be a split or single rate and a tax rate set by mid-December. The tax bills sent by January 1st represent the Actual bills for the Fiscal year. These bills use the new Fiscal Year's assessment and tax rate to determine the total year's taxes due. The preliminary amounts are subtracted. The remaining amount is divided by two for the third and fourth quarters. This calculation results in the four quarters not being the same.
The total increase in taxes is $575.70
Many take the recent tax bill just received and multiply by four to calculate their total taxes for the year. In the example above, that would represent an increase of $1,151.40. You can take some consolation in that the next July's bill will be less than the bills just received.
If you believe your property value is too high you should speak to someone in the Assessor's Office. The first step is to review your property record card to insure that the data is correct. Quite often, if the value is incorrect it is due to a simple data error. The next step would be to review the sales of similar properties within the community, and particularly within a neighborhood similar to yours. The assessing staff will assist you with this process if you need help, as all data is available in their office.
Once you have completed these steps, if you still believe the assessment of your property is incorrect you should apply for an abatement. You must apply for an abatement by February 1st of any given year, or thirty (30) days from the postmark on the third quarter tax bill, whichever date is later. Upon receipt of your application the Assessor will most likely contact you to arrange for an inspection of your property to take place in order to verify the accuracy of the data. The Board of Assessors has three months from the date they are received to act upon abatement applications, and is required to notify you in writing within ten days of their decision, regardless of whether the decision is to abate or deny your application.
Finally, it is important that you understand that abatements are granted or denied based upon valuation issues, not tax issues. In other words, if your issue is with your tax bill but not your value you have no grounds to apply for an abatement. Tax dollars are determined by the spending at Town Meeting, not the value of your property, and while the Assessor has total jurisdiction over the assessments on all properties within the community, they have no jurisdiction over spending.
Simply, value adjustments are not linear. The value calculations include all factors that go into a property. While houses may be similar, it is rare that they are identical. There can be differences in interior improvements, acreage, living area and condition. Living area and acreage valuation is also not linear and cannot be compared in that way.
If the Board of Assessors denies your application for abatement, or if you believe the abated value is still incorrect, you have the right to appeal this decision to the Massachusetts Appellate Tax Board. You must file your appeal within three months of the Board’s decision. You may contact the Appellate Tax Board at 617-727-3100, or visit the site of the Appellate Tax Board.
Proposition 2 ½ is a State law that places constraints on the amount of real and personal property taxes that the Town is allowed to raise in any given Fiscal Year. The amount of tax dollars, or levy, allowed under Proposition 2 ½ is called the “levy limit”. The levy limit is determined by multiplying the previous year’s limit by 2 ½ per cent, and adding to that the tax dollars generated from any new construction within the Town that is not the result of property revaluation. The levy limit under Proposition 2 ½ may be exceeded only by the Town’s approval of a debt exclusion or override. A debt exclusion allows the Town to exceed the levy limit only for the life of the debt, i.e., the terms of the borrowing, while an override is a permanent increase in the levy limit.
You can't take your Q3 bill and multiply times 4.
A word of caution, before proceeding. When filing for an abatement, assessments can go up if errors are found that need to be corrected.
The 2020 market in Westborough was strong with low supply and high demand. This resulted in a sharp increase in property values in certain neighborhoods and price points. Bear in mind that not all segments of the market had a similar supply and demand ratio.
The process to appeal is to file an abatement in the Assessor's Office. This must be USPS postmarked by February 1st. The appeal is on the total assessed value of the property. You cannot appeal the total tax amount, increase in tax amount or net increase in value. It is the final assessed value for Fiscal 2022 that can be appealed. Complete the application and explain to the Board of Assessor's what you think your property is worth as of January 1, 2021 and why.
It is recommended that you review your records prior (Online Database) to filing for an abatement. Occasionally, the inspection can reveal discrepancies in our data, such as missing finished basement or bath, that can result in an increase in value. You will then be contacted by the office to schedule a time for an inspection of the property. After the inspection, the Board will review the application and inspection information and vote to grant or deny an abatement. The Board has 90 days from the date of receipt of the application to act on the abatement.
If you find that your assessed value is at or below market value, the best way to impact your taxes is to get involved in the process. If you do not attend Town Meeting, you have missed the opportunity to vote and/or speak about the spending of the Town. Truly the opportunity to impact the spending is to get involved early. Pay attention to the Board of Selectmen's meetings. Town Meeting is the end of the process. The opportunity to impact the articles presented is to follow the process and speak up early.
Visit the Recycling and Trash Disposal page for more information regarding trash and recycling.
Sharps may not be discarded in the trash. Sharps Kiosk
Westborough residents may now dispose of their used home needles/sharps containers in a kiosk located at the Fire Station at 42 Milk Street.
All needles/sharps must be packaged in a sharps container. All containers must easily fit within the kiosk door. Do not force containers into the kiosk.
Complimentary containers for used needles/sharps are available for Westborough residents at the Fire Station and Board of Health office (while supplies last).
Please contact the Board of Health via phone at 508-366-3045 or email for more information.
Medication can be brought to the CVS Pharmacy at 74 East Main Street for disposal.
The job may be shut down and the permit fee doubled as well as additional fees until a permit is in place. Also, refer to the Question related to when selling your house, etc.
You may refer to both of these links to make sure all permits have been closed out prior to selling your house:
Any structural change or when the ceiling, walls, or flooring are opened. As well as creating new structures, rooms, etc. Electrical and Plumbing permits may also be required, regardless of a building permit. If in doubt, please call the office to discuss further.
Yes, Westborough may also consider this as an Accessory Dwelling Unit. Please call the office to discuss further with an Inspector.
Yes, due to life safety and potential septic/sewer purposes.
Yes, if the tent is over 400 square feet. There are some exceptions, please call the office and speak to an Inspector to verify.
You will receive an email that your Building Permit has been issued and is ready for pickup. The card must be picked up and posted on the job site before work or inspections may begin. Failure to do this could cause fines as well as re-inspection fees.
Only with verbal or written authorization by the Building Department Staff.
Only one unregistered vehicle may be kept on your property.
Any shed greater than 200' square feet requires a permit. For Sheds under 200' square feet refer to the Shed Requirements tab on our webpage to complete a registration form and location map which requires no fee.
For the benefit of the homeowner upon the sale to show that all work has been completed to code. If permits have not been pulled and the work is not able to be properly inspected, you may have to open walls to allow for proper inspections.
Anytime the wall is 4 feet or more.
Yes, a Building Permit is required if you are doing more than just changing out cabinets, countertops, shower/tub, toilet or sink then only Electrical and Plumbing permits are required. If in doubt, please call the office.
Yes, a Building Permit is required for these types of projects.
By calling the Building Department, we require a 24-hour notice and accommodate same-day requests, when able. Our hours are Monday, Wednesday and Thursday 8 am to 5 pm, Tuesday 8 am to 8 pm, and Fridays 7:30 am to noon.
Yes, any structure that contains water over 24 inches in depth is a private swimming pool and requires a Building Permit. This includes in-ground, above-ground, and on-ground swimming pools, hot tubs, and spas. Fence requirements vary, please call the office for further clarification.
Any fence over 7 feet requires a Building Permit.
If the Building Department has one on file, you may find it in LaserFiche our digital file portal.
The construction of ancillary structures (such as decks and sheds) being built within lawfully existing lawn are exempt activities from the Wetlands Protection Act and Town Wetlands Protection Bylaw so long as the structures are located 50 feet or further away from the Wetlands Resource Area.
A request to remove a hazard tree(s) in a Wetland Resource Area can be filed by clicking here. The Conservation Department will reach out to schedule a site visit with you to evaluate the tree(s) in question. At this site visit, it will be decided if a permit will be required, or if the removal(s) can be approved administratively. Up to 6 trees can be approved to be removed administratively.
Yes, the Commission has a local wetlands bylaw. View the Bylaw Regulations (PDF).
When work is being proposed within 100 feet of a Resource Area (pond, lake, stream or wetland) or within 200 feet from a river, stream, or brook, a permit from the Conservation Commission is required. The Commission is enforcing the state Wetlands Protection Act and the local Wetlands Protection Bylaw. Please call the Conservation Department office or email us if you are not sure if there are wetlands on or near your property or proposed project.
Wetlands are important for the protection of surface and groundwater supplies, they help prevent storm damage, provide flood control, and they provide habitat to fisheries, shell fish, and wildlife. Wetlands act as nature's "water purification system" and are extremely vital to a healthy environment.
For new projects, the landowner should hire a wetland consultant to delineate the wetland boundaries. Wetlands in Massachusetts are defined by the wetland vegetation, wetland soils and hydrology. Wetlands may only have water in them in the spring or during times of high ground water. It is the plants, the soils and the hydrology, which provide the evidence of the wetland boundary. If you are uncertain whether you have wetlands on your property please call the Conservation Department and we can schedule a site visit to help you make this determination.
The Town of Westborough uses PermitPro to apply for permits. You can fill out an application by clicking here, and can also upload any additional documents (such as engineered plans, the Abutter Notification Form, or the Submission Check List). The Committee will require two hard copies of your documents submitted to the Conservation Commission Office at 45 West Main Street, Westborough, MA 01581.
Yes, view Westborough’s Open Space and Recreation Plan (PDF). This plan is valid for 7 years and was approved in 2018.
Please refer to to the Animal Control Bylaw page for information regarding dogs and leashes in the Town of Westborough.
The Town has a multitude of properties and open space that can be utilized by the public for both active and passive recreation. To navigate to our webpage that shows our land and printable trail maps, view the Conservation Land Trail Maps page.
Permit forms can be found by viewing the Permit Form (PDF). You will be able to fill out the form with the requested information and email it as an attachment to Conservation Commission Department. We will then verify that there are no conflicting events and either approve the permit or request more information.
Within the Town of Westborough, hunting by bow is the only allowed method of hunting on town-owned land. The allowed locations for bow hunting are the Libby Conservation Area and the two parcels that make up Bowman West Conservation Area. The parcel IDs for these locations are Map 3 Lot 7, Map 4 Lot 23, and Map 4 Lot 36 respectively. Please review Conservation Commission Memo (PDF) to ensure that you are on an allowed property.
The Senior Center offers a wide variety of programs and activities each month. We have several exercise classes including gentle chair yoga, Zumba gold, strength and balance and Tai Chi, Spanish classes, painting classes, Piano lessons, bingo, monthly birthday lunches, grab ‘go Lunches, Dinner at the Back Door, Knit and Crochet, Cribbage, Rummikub, weekly grocery shopping, weekly plaza shopping trips, Dementia Caregiver Support Group, Memory Café, RMV Near Me, assistance with Income taxes (seasonal), SHINE appointments, Hearing screening, Breakfast with the Chief, and much more. We also have a great summer program on Tuesday evenings that includes food, entertainment and fun. Transportation is available for all of our programs and activities. For more information, pick up a copy of the Westborough Senior Scene or go to the Town of Westborough website to read it on line.
Please feel free to contact the Senior Center at 508-366-3000 if you have and questions regarding transportation or any of our services, programs or activities. We’ll be happy to help.
The Senior Center offers several programs for residents in conjunction with the Westborough Fire Department and Westborough Police Department. Each year, in November, we sponsor "Project Alarm" to change the batteries in your household smoke detectors and make sure they are still working properly. The also check and install carbon monoxide detectors. We also offer residential lock boxes so that emergency personnel can get into your home if you are not able to answer the door. There is a fee for the box and we install them for you. Additionally, twice a year, in April and October, we sponsor a document shredding day at the Senior Center. The Fire and Police are also there to collect unused or out of date medications and used sharps (in approved containers). There is no charge and no limit on how much paper you can bring. Check the Westborough Senior Scene for dates and more information.
There are several opportunities for you to Volunteer at the Senior Center. There is a need for out of town medical drivers, meals on wheels deliverers, caregiver dinner deliverers, grocery shoppers, helping with the newsletter, picking up prescriptions and helping with programs and events at the Senior Center. A CORI (Criminal Offender Record Information) is required of all new Volunteers. Please contact the Volunteer Coordinator at the Senior Center for more information and an application.
SHINE stands for Serving Health Insurance Needs of Everyone. It is a federal/state program for any Medicare enrollee that needs assistance with any aspect of their health insurance coverage. We have two trained SHINE Counselors and there are appointment hours every week. If you are thinking about retiring and are not sure what your coverage will look like, you should come for an appointment. If your policy or situation has changed, they can help. If you need to add more coverage or find a less expensive plan, you need to call the Senior Center at 508-366-3000 to schedule an appointment. There is no charge and confidentiality is strictly enforced. Transportation is available.
Yes. We work with the Siloam Lodge of Masons to provide free durable medical equipment for any one in need. We usually have a supply of walkers, commodes, shower chairs, canes and crutches. Please call the Senior Center before you come in to make sure we have what you are looking for. We do not accept or loan out hospital beds or mattresses.
The Town of Westborough determined the age to be a Senior is 60. However, we welcome any resident to join us if they choose to. We have had several under 60 take some of our exercise classes to help with physical therapy. Generally, all classes cost $5 and the calendar can be found in the monthly newsletter, the Westborough Senior Scene, or the Town of Westborough website.
The Senior Center Mini-bus is on the road Monday through Friday from 9 am to 4 pm. Currently, the Mini-bus provides rides in-town for doctor's appointments, grocery shopping, hairdressers and barber appointments, activities and programs at the Senior Center and other shopping or errands. Reservations must be made by noon the day before you need the ride. Cost for the Mini-bus is $1 each way. Multi-ride punch cards can be purchased from the drivers or at the Senior Center.
Transportation from a Volunteer for an out-of-town medical appointment must be made at least three days prior to your appointment. Our Volunteers go to Worcester, Framingham, Marlborough, Shrewsbury, Northborough and Milford. There is no charge but you are responsible for any parking fees at the facility.
Use the Grant Application Form on the Forms and Applications webpage.
The Local Cultural Council Program (LCC), of which Westborough is a participant, is the most extensive system of grassroots support for the arts, sciences and humanities in the nation. There are 339 local cultural councils in Massachusetts; collectively, they distribute more than $1.6 million a year in grant monies to support cultural activities in cities and towns in the state. These annual grants are for field trips, after school programs, concerts, broadcasts - programs that are part of people's everyday lives. Thanks to LCCs, cultural activities are taking place in schools, cultural organizations, community centers, libraries, elder care facilities, town halls and parks; wherever communities come together.
The Local Cultural Council Program was established in 1982. Until 1990, the program was overseen by the Massachusetts Arts Lottery Council, a state agency. In 1990, the Arts Lottery Council merged with another agency, the Massachusetts Council on Arts and Humanities, to form the Massachusetts Cultural Council (MCC). The MCC has overseen the LCC Program since 1990.
The MCC receives its funding from an annual state appropriation. Each year, the MCC distributes funds to LCCs, in turn. LCCs re-grant these funds to schools, organizations and individuals in their communities.
Distribution to each LCC is based on a local aid formula devised by the state. The formula takes into account population and property values and is weighted in such a way to give larger distributions to less wealthy communities.
In addition, proceeds from the annual Arts in Common Festival, sponsored by the Westborough Cultural Council, and the Town of Westborough have provided funds to supplement the Commonwealth grant to provide additional local support to the LCC grant.
Use the Grant Reimbursement Form on the Forms and Applications page.
All issues and concerns with fire hydrants around town should be reported to police and fire dispatch and they will make the proper notifications. They can be reached at 508-475-4800.
Tours of the fire station can be arranged based on the availability of the on-duty crew. To schedule a tour please reach out to our SAFE Coordinator Captain Rossi at 508-389-2345.
According to Massachusetts law when a home or residence is sold it must be equipped with working smoke alarms. For assistance with where to place them or to schedule a smoke inspection please reach out to the fire prevention department for further assistance.
The fire department units are dispatched based on the potential severity of the call. Often the fire engine crew responds to assists the ambulance with things like lifting and moving patients as well as providing additional support and patient care. They will also respond to provide a safe area for the ambulance crew to work depending on the location of the call.
Fire trucks often park in the travel lanes of the road to provide motorists with advanced warning to slow down. They also do this to position the fire apparatus on an angle providing a safe area Infront of them for fire department personnel to work on the scene with an added level of protection from passing motorists.
Housing affordability measures a households ability to pay for the total cost of housing, including rent or mortgage payments and utilities. As defined by the US Department of Housing and Urban Development (HUD), housing is affordable if the total cost of housing is 30% or less of household income.
In Massachusetts, the term “Affordable Housing” is most commonly used to describe housing that is affordable to households with income of 80% or less of the Area Median Income (AMI). Housing that meets this criteria is often eligible as subsidized housing and may qualify as part of a town’s Subsidized Housing Inventory (SHI).
Workforce Housing is generally considered to be housing that is affordable to households with total income between 60% and 120% of the Area Median Income (AMI). In Massachusetts, Workforce Housing programs exist for households with incomes up to 130% of AMI.
Greater tax generation, creation of jobs, opportunities for economic development, increased job retention and productivity, and the ability to address inequality — all are among the economic benefits of increased access to quality, affordable housing.
Having an ample supply of affordable places to live fosters a host of economic benefits for communities and also serves to heighten civic participation, increase public safety and create a greater sense of community pride.
Mid April - Mid May
End of November through Mid December
The Town will pay the Opt-Out benefit in a lump sum at the end of the fiscal year. The Town will pay $1,500 stipend per year for employees opting out of individual health insurance plans and $4,000 stipend per year for employees opting out of family health insurance plans.
Link to Login:
Username = Employee number
Please send requests to firstname.lastname@example.org.
The link for the Town's online GIS website is https://www.mapsonline.net/westboroughma/.
Yes, there is a Master Plan that was adopted in the Fall of 2021. View the Master Plan 2021 (PDF).
View the previous version was adopted in 2003.
The first step to determine zoning is to consult the Town Zoning Map (PDF).
The second step is to consult the Zoning Bylaws Use Table (PDF) for the appropriate Zoning District.
Site Plan Review is required if:
You are creating or changing more than 5 parking spaces
You are proposing a new use on a vacant property
You are changing the use of the existing property
Apply for an ANR approval from the Planning Board. Please see page 12 of the Subdivision Rules and Regulations (PDF).
The winter parking restriction dates are November 1 to April 1.
There is no on-street parking on these dates between the hours of 11 pm to 7 am.
Please be aware that the dates and times may change due to weather conditions. Please visit the Westborough Police Facebook page for winter parking restrictions outside the normal hours and dates.
If you have been involved in a vehicle crash, get a blank motor vehicle crash form (PDF). Please follow the directions on the form, complete and sign it.
A DigSafe request was called for in your area. The markings identify the location of underground utilities in order to avoid damage during any sort of excavation. See the DigSafe website for more information: Dig Safe System, Inc. - MA ME NH RI VT - Call 811
The Town is required per its National Pollutant Discharge Elimination System Permit to sweep streets. This is generally done in the spring and fall. The primary purpose for sweeping is to remove pollutants from the roadway that may be washed into our local water resource areas. Please do not blow your private yard waste into the town’s rightof-way
The Town is required per its National Pollutant Discharge Elimination System Permit to sweep streets. This is generally done in the spring and fall. The primary purpose for sweeping is to remove pollutants from the roadway that may be washed into our local water resource areas. Please do not blow your private yard waste into the town’s rightof-way.
The property owner is responsible for the water line from the house to the curb stop valve, which is typically located in front of the house, near the roadway.
Naturally occurring minerals, primarily iron and manganese, flowing with the water are typically to blame for water discoloration. These minerals, which are heavier than water, settle in water pipelines when water usage is low — especially during winter months. When the water flow and pressure through the water pipes increases again, or there is a disruption in the distribution system, the minerals are stirred up and flow out of your faucets when you turn on the tap.
If discoloration occurs, run the COLD water at one faucet for 5 to 15 minutes, and you should see the water clear. Running the hot water pulls from the water heater, which could make the problem worse. If the water fails to clear after 15 minutes, wait for a few hours and again try running only the cold water. If the water is still discolored, contact the DPW Water Division. Even if you are in an apartment or don’t pay your water bill directly, it’s important to notify the Water Division of any potential problem.
Although the water is discolored, it remains safe to drink. It is possible, though, that the discoloration is a symptom of another issue, which is why it is important to contact the DPW Water Division if running cold water for 15 minutes doesn’t resolve the issue.
All water meters are located inside the property building, often in the basement where the water line enters the building.
Please do not dispose of grease down your drains or toilets. Grease congeals in your sewer line and can lead to clogs and sewer backups. Let it cool and harden, then dispose of in the trash.
Please call the DPW office during normal business hours (508-366-3070). After hours please call the Fire Department (508-389-2300). There is no need to call 911.
The Town's open and closed solicitations are post through BidNet.
Information about closed and awarded solicitations can be found on BidNet.
You can check your status/register to vote on the Secretary of State's Website: https://www.sec.state.ma.us/ovr/ You may also change your party via this link.
Click here to see which precinct your address is located in.
You may order vital records online via this link: https://ma-westborough.civicplus.com/322/Online-Payments Once we receive your online request, we will process and mail you your records. We generally process requests the same day.
You may also come to the Town Clerk's office at 34 West Main Street, Westborough to request vital records in person.
Please click here to check our election calendar.
Those interested in getting in touch with the Westborough Select Board may do so using sending inquiries to the email address email@example.com. Refer to the Select Board webpage for information about agendas, meeting minutes, policies, and goals.
Westborough residents may sign up for Westborough Power Choice online through the Westborough Power Choice website or over the phone by calling 844-483-5004. Have your National Grid account information readily available prior to initiating this process. New electricity accounts in Westborough are automatically enrolled in the program and will receive a letter prior to enrollment, in accordance with state law.
License and permit fees administered by the Town Manager’s office must be paid with cash or check. Parking tickets may be paid online through the Kelley & Ryan payment portal.
Yes, parking tickets accrued in Westborough are payable online through this link. Note that there is a $.50 charge for e-Checks and a 3.2% fee ($3.00 minimum) for credit card payments. All parking tickets may also be paid with cash or check in person at the Town Manager’s office, or by mail sent to 34 W Main Street, Westborough, MA 01581.
Any operation that plans to sell or distribute alcohol to the general public must obtain a liquor license prior to start of distribution. There are different classes of liquor license ranging from one-day to all-alcohol sales, as well as specific licenses for non-retail businesses (i.e. clubs). A list of these licenses can be found under the Liquor License tab on the Select Board website or by following this link. All applicants should utilize resources available through the state’s Alcoholic Beverages Control Commission, accessible by following this link.
A common victualler license is required for any operation that dispenses food and/or beverages to be consumed by customers on premises.
Visit the Permits and Licensing page under How Do I and scroll down to Town Manager/Select Board Permits and Licenses. Select the Permit that you are applying for and fill out the required information. Some permits require submission of a Tax Certification Statement and Workers Compensation insurance affidavit as well. Complete all application materials and submit them to the Town Manager’s office as a complete package. Incomplete application packages will not be accepted.
Public records request may be made in person, over the phone, or by email to the Town Manager’s office. This request will be acknowledged by the Town Manager’s office and they will have 10 calendar days to comply with the parameters of the request. Those submitting requests are encouraged to be as specific as possible when making a request.
Municipal Lien Certificates are requested in writing, or on the town's website under the Online Tax Payments tab. The costs for a Municipal Lien Certificate are as follows:
We process Municipal Lien Certificate requests on a daily basis. Although we understand the importance and urgency of these requests and strive to have a quick turnaround time, during times of high volume there may be a slight delay.
The Treasurer/Collector's office cannot make changes to your invoice. For real estate and personal property tax bills, you will need to contact the Assessor's Office. Their number is 508-366-3010. For water/sewer bills, you will need to contact the Department of Public Works. Their number is 508-366-3070.
The bill information on your excise tax invoice comes from the Registry of Motor Vehicles. Any changes made there will reflect on the following year's bill.
Final water readings are scheduled through the Department of Public Works. Their number is 508-366-3070. Final water bills are paid through the Treasurer/Collector's office. These particular bills are not on the website and must be paid either in the office or through the mail.
Being connected to the public water/sewer system will automatically generate an invoice. If your household uses less than a certain amount of water, your bill will reflect the minimum. Any questions about your usage should be directed to the Department of Public Works. Their number is 508-366-3070. Any questions regarding your payments can be directed to us in the Treasurer/Collectors Office at 508-366-3025 or 508-366-3080.
We can provide you with a taxes paid statement for any date range you might require, but the request for that needs to be done in writing. We provide a request form on our department page but also accept emails requesting the information. This is a high-volume request at the end of the calendar year. Although these requests are processed on a first come first serve basis, we understand their importance for tax purposes and are diligent in processing them in a timely fashion.
If the credit on an old bill is less than the value of your new bill, no. the credit will be refunded. If the credit is the same or exceeds the new bill, we can move the credit forward. However, this is not automatic and would only happen during the refund process or if requested by the vehicle owner.
Refunds are processed in the last week of every month.
Unfortunately, we are not able to accept postdated checks.
Partial payments can be made on real estate/personal property tax bills and water/sewer bills. However, excise bills must be paid in full.
The 1st and 2nd quarters of real estate taxes can be paid at the same time when they are created in July. The 3rd and 4th quarters can be paid at the same time when they are created in January.
At this time a paper bill will always be mailed for any tax and utility bill. However, you can register your bills on the town's website to receive electronic copies, email the remainder, and set up payment schedules or autopay. Due to the nature of excise bills, they will need to be registered annually in order to utilize that autopay function. Excise bills do not need to be registered if processing a one-time payment.
Kelley and Ryan Associates are what is called a Deputy Collector. They are a third-party collection agency that towns and cities employ in the collection of delinquent excise taxes. When delinquent excise taxes pass the first demand fee (sent out by the Town), they are turned over to the deputy collector where additional fees are added. Once bills are in the custody of the Deputy Collector payments will no longer be made to the Town, but due directly to the Deputy Collector.
The first two quarters of the tax year are preliminary bills, based on the prior fiscal year. The second two quarters are actual tax bills, based on the certified tax rate and assessment.
Real estate and personal property taxes are billed quarterly on the following schedule:
All bill types are due after 30 days. After that time, bills are subject to interest and fees. If a bill due date falls on a Saturday or Sunday the bill is due the next business day, normally Monday.
Excise tax bills generally go out once a year, usually around the middle of February. This bill covers the full calendar year and is an annual tax. You may receive a second bill during the year if certain actions are taken by you with the registry of motor vehicles. These can include reactivating a lapsed registration, switching the plate to a new vehicle, or registering additional vehicles within the year.
The fiscal year runs from July 1st through June 30th.
Water/Sewer bills are also billed quarterly, and they are billed approximately two weeks after the real estate bills.
Unfortunately, we do not have a range to hit golf balls but we do have a practice green that you can work on chipping and putting.
Tee Times are always preferred to ensure that you can get on the golf course. You can make tee times by calling the golf shop at 508-366-9947 or at Westborough Golf Club.
Yes, Westborough Golf Club is open to everybody. We also have rates for residents and non-residents.
Westborough Youth and Family is staffed by Masters level clinicians with a strong background in issues related to children and families. We provide counseling for individuals (including children, adolescents and adults), couples and families. We offer short-term therapy aimed at resolving immediate crises as well as long-term therapy to address more difficult problems. Assistance is available around a variety of issues.
Westborough residents have access to the Interface Referral Service
Westborough Youth and Family Services offers American Red Cross Babysitter Training. This class is taught by a Red Cross Certified Instructor. It's offered several times a year and is designed for students 11 years and older. In addition to learning babysitting essentials, first aid and basic business skills, participants will receive Red Cross Certification. Please contact the department to receive information about upcoming classes.
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